Refund Policy

At LOLTANK.COM, we are committed to providing our customers with the highest quality products and services. We support for a refund for 14 days after purchasing under the condition that the items haven’t been used.

 

Check if your request is eligible for a refund:

• The item you purchased is out of stock and we cannot fulfill your order.
• We need to verify your payment information and you refuse or do not respond within 2 days.
• Your payment is less than the price listed on our website, and you refuse or do not respond within 2 days.

 

Please contact our customer support team at [email protected] if your request meets the above criteria.

• By providing us with your order number and payment information, we can speed up the refund process.
• Once we receive your request and all the necessary information, we will review your claim and determine whether a refund is possible.
• Refunds may take several business days to appear in your account after they are approved.

 

Refunds are not issued for the following reasons:

• The price is lower somewhere else.
• After ordering the product, you change your mind and request a refund.
• Refund required for delivered order.
• Refunds may be issued for another reason not listed above.

 

Please do not hesitate to contact our customer support team with any questions or concerns. Thank you for your cooperation.